Portcullis Surgery

Portcullis Surgery

Portcullis Lane, Ludlow, SY8 1GT

Current time is 11:56 - We're open

NHS

Telephone: 01584 872 939

Fax: 01584 879 031

portcullis.surgery@nhs.net

14/7/2021 IMPORTANT UPDATE FOR OUR PATIENTS REGARDING COVID SECURE MEASURES

14/7/2021 IMPORTANT UPDATE FOR OUR PATIENTS REGARDING COVID SECURE MEASURES
 
Following a review of the evidence and current data about cases in Ludlow area aswell as a whole practice meeting all the clinicians at Portcullis are unanimous and have agreed that in line with Public Health England guidelines that were confirmed yesterday and BMA advice there will be NO change to our current infection control procedures after July 19th 2021.
 
This decision will be reviewed on a monthly basis on the 15th day of each month so our next review will be on the 15th August 2021. We will keep you updated about any changes on a regular basis.
 
The decision today 14th July 2021 is that for the moment we will continue to adhere to recommended guidelines for health and care settings which are as follows:
 
STAY HOME IF YOU HAVE SYMPTOMS
 
We continue to remind our patients that the symptoms of Covid can be similar to a cold especially if you are already vaccinated. Please do not come to our surgery if you have new symptoms of a cold (runny nose, sore throat, headache or sneezing) or classic covid symptoms (persistent cough, fever, shortness of breath or loss of sense of smell or taste). Call or email us on 01585872939 and portcullis.surgery@nhs.net
 
GET TESTED
 
Get tested if you or your loved ones have symptoms by calling 119 or booking online
 
WEAR A FACEMASK
 
We will continue to expect all patients and staff to wear a mask throughout your appointment and in all internal areas unless you have a valid excemption
 
WASH YOUR HANDS
 
We will continue to ask patients to use sanitiser on arrival
 
BOOK OR ASK FOR ADVICE ONLINE OR EMAIL OR BY PHONE
 
We will continue to encourage all patients to always book an appointment or seek advice initially over the phone, online or email and not to attend the surgery unless you have a booked appointment or have been asked to do so.
 
CONTINUED MIXTURE OF FACE TO FACE AND ONLINE/TELEPHONE APPOINTMENTS
 
We will continue to offer a range of options for appointments including telephone calls, face to face appointments and video consultations.
 
ONLY COME TO THE SURGERY IF YOU HAVE A BOOKED APPOINTMENT OR HAVE BEEN ASKED TO DO SO
 
Our doors will remain closed, unless there is an urgent situation, we will ask you to go home and call or email us if you come to our door without a valid reason to do so. In an emergency please call 999 or 111.
 
PROTECTION OF IMMUNOSUPPRESSED PATIENTS IS OUR PRIORITY
 
We know some of you may be immunosuppressed and may not have an adequate response to the vaccine and that many of you are worried about lifting of restrictions when cases of delta variant are rising.
 
If you are immunocompromised, you will be prioritised for appointments at quiet times at the surgery and we may be in a position to offer you a separate waiting area for your added protection, please ask us about these options when you call or email us. You may wish to speak to a clinician about your concerns.
 
Your safety is above all our MOST important consideration when attending the surgery for appointments and continuing Covid Secure measures.
 
Please note immunosuppressed patients are patients on chemotherapy, patients who have had an organ transplant or a splenectomy, patients who have been diagnosed with a severe immune deficiency syndrome, HIV, leukaemia, multiple myeloma, Chronic Lymphatic Leukaemia, severe sickle cell anaemia, or patients on high dose corticosteroids (>20mg prednisolone a day)
 
#staysafe #protectVulnerable
 
https://www.gov.uk/government/publications/wuhan-novel-coronavirus-infection-prevention-and-control

Opening Times

  • Monday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Tuesday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Wednesday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Thursday
    08:30 until 18:30
    Call 111 for advice OOH
  • Friday
    08:30 until 20:30
    Open 1-2 Fridays a month. 6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Saturday
    08:30 until 12:30
    Open 1-2 Sat per month Pre-booked appointments only. Call 111 for advice OOH
  • Sunday
    CLOSED
    Call 111 for advice OOH