We are closed. Call 111 for urgent advice out of hours.
PLANNED CLOSURE FOR URGENT BOOK ON THE DAY OR EMERGENCIES: Wednesday 13th March FROM 12PM ONWARDS TRAVEL VACCINES: Do you need vaccinations for travel? Planned closure for Emergencies from 12pm onwards New entrance to the practice PLANNED CLOSURE FOR TRAINING: Wednesday 24th January from 12pm-6.30pm Update on our Pilot on Access 22/1/2024 Reduction in waiting times and improving access Merry Christmas and a Happy New Year Children in Need 2023 THE NHS APP AND ACCESS TO YOUR ONLINE RECORDS
Making appointments
Appointments requests can now be made via telephone, patient access or email by simply sending an email to portcullis.surgery@nhs.net or by calling the reception team as usual on 01584 872 939. The reception team will then book an initial telephone call with a nurse, health care assistant or Doctor who then triages the call and then decides if a video consultation or photo will be enough to assess the medical problem or if a face to face appointment is needed.
A guide to specific procedures that only some Doctors and Nurses do are shown below
A Family planning appointments
A Family Planning including insertion of Coils, Implants and Pessaries
B Minor Surgery appointments
C Long Term Condition and Medication Reviews
D Blood tests and ECGs
D Healthcare Assistant Clinics (blood tests and other tests such as ECGs, Health checks
E Wound and dressing clinics
F Child immunisation clinics
G Smear test clinics
H New patient check ups and health checks
H Healthchecks and New Patient check clinics-Angie, Karen and Joanne
I Ear irrigation clinics
J Travel Clinics and Foreign Travel
K Focus on Mental Health and Social Isolation: Our Practice Counsellors and Care Coordinator
K Focus on Mental Health and Social Isolation: Our Practice Counsellors and Care Coordinator
L Care Coordinator and Carers Group
M Social Prescribing Advisor