Portcullis Lane, Ludlow, SY8 1GT Send us an online question or request
Telephone: 01584 872 939
We are closed. Call 111 for urgent advice out of hours.
Information about Home visits and waiting times- IMPORTANT please share this information RIP Mrs Gloria Corfield Dr Jenny Hartley attends 10 Downing Street Covid and Flu vaccines Our first fully booked Flu and Covid Clinic is well under way! Portcullis welcomes our new Doctor, Dr Sally Wood to the practice. Reminder to Patients: Open forum meeting this Saturday 7th September from 10am-12am. Good luck Dr Jenny Hartley in the Dragon’s Back Race Good luck to all students waiting for their A level results tomorrow Save the Dates RSV, Covid and Flu vaccine clinics 2024
We ask you for information about yourself so that you can receive the best possible care and treatment.
We keep this information, together with details of your care, to ensure that your doctor or nurse has accurate and up to date information it also may be needed if we see you again. We only pass information on about you to people who have a genuine need for it. Whenever we can we shall remove details that identify you as an individual.
Everyone working for the NHS has a legal duty to maintain the highest level of confidentiality about patient information. If at any time you would like to know more about how we use your information you can speak to our Practice Manager.
We respect your right to privacy and keep all your health information confidential and secure.
Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can provide the best possible care.
It is important that the NHS can use this information to plan and improve services for all patients.
The NHS would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help us provide a full picture. This will allow the NHS to compare the care you received in one area against the care you received in another, so the NHS can see what has worked best.
Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers, and those planning health services, to make sure the NHS provides the best possible care for everyone. How your information is used and shared is controlled by law and strict rules are in place to protect your privacy. If you do not want information to be shared outside your GP practice, please complete the patient opt out form which is available at reception.
We have a fully computerised medical record system which means information about your healthcare is held on a secure server.
For more information of who we share our information with and how you can opt out see our website information below: