Portcullis Surgery

Portcullis Lane, Ludlow, SY8 1GT

Telephone: 01584 872 939

https://florey.accurx.com/p/M82043

We are closed. Call 111 for urgent advice out of hours.

IMPORTANT ANNOUNCEMENT ABOUT WAITING TIMES

Posted on April 12th, 2023

IMPORTANT ANNOUNCEMENT ABOUT WAITING TIMES
Current waiting times for ROUTINE appointments at the practice.
Next routine appointment for a:
Health Care Assistant Tues 18th April
Nurse Mon 17th April
Physiotherapist Monday 17th April
Counsellor Saturday 6th May
Advanced Nurse Practitioner 26th April
Please note an ANP can manage most problems that are dealt with by a Dr.
Any Doctor Dr Kobia 13th April (ONLY 1 WORKING DAY)
Face 2 Face appointments
Dr Kobia 13th April
ANP Amanda 26th April
Dr Perks 2nd May
ACP Liz 2nd May
Dr Cooper 3rd May
Dr Yarham 3rd May
ANP Joy 4th May
Dr Beanland 5th May
Dr Shelley 5th May
Medical Student with Dr 9th May
Dr Patel 10th May
Dr Hazeldine 10th May
Telephone appts
ANP Joy 14th April
ANP Amanda 26th April
Dr Yarham 2nd May
ACP Liz 2nd May
Dr Kobia 3rd May
Dr Perks 4th May
Dr Beanland 4th May
Dr Hazeldine 10th May
Urgent appointments
We have an emergency, dedicated, line every morning between 8:30 and 10:30 that you can call if you need to speak to someone or be seen urgently, on that day. If you state that you need to be seen on the day then the reception team has various options available to you.
You may be offered one of our Advanced Nurse Practitioners, or maybe even a nurse if they are able to consult on your particular problem.
Our ANPS and Doctors have urgent slots daily and also run an emergency clinic for urgent problems every day.
We appreciate that the length of time for a routine appointment has increased compared to pre-Covid times due to increased demand for our services and we apologise for any inconvenience.
We are striving to offer alternative appointments and signpost you to the best clinician for your care.
Please give our reception team as much information as possible when asked so they can signpost you to the best and most appropiate clinician. Please be kind to our receptionists they are doing the best they can.
Thank you for your patience and your feedback is as always welcome.

Opening Times

  • Monday
    08:30am to 06:00pm
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Tuesday
    08:30am to 06:00pm
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Wednesday
    08:30am to 06:00pm
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Thursday
    08:30am to 06:00pm
    Call 111 for advice OOH
  • Friday
    08:30am to 06:00pm
    Open 1-2 Fridays a month. 6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Saturday
    CLOSED
  • Sunday
    CLOSED
    Call 111 for advice OOH
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