Portcullis Surgery

Portcullis Lane, Ludlow, SY8 1GT

Telephone: 01584 872 939

https://florey.accurx.com/p/M82043

We are closed. Call 111 for urgent advice out of hours.

IMPORTANT UPDATE FOR OUR PATIENTS REGARDING COVID SECURE MEASURES 10/10/2023

Posted on October 12th, 2023

NHS England have recently asked us to review our threshold for escalation to support decision making for increasing infection prevention and control measures such as moving back toward universal mask wearing.
Following our review we have decided that the threshold for escalation is not met and there is no need to change our current practice rules regarding infection control currently, we will continue to monitor the situation closely.
Both patient and staff do not have to wear masks but we would encourage you to do so, for your own protection and to help protect others. Our staff will only wear a facemask in the practice if you ask them to do so and they may also wear a facemask as a precaution if they have cold or flu like symptoms.
 
The guidelines for health and care settings which are as follows:
 
1. Masks are no longer mandatory at the surgery, they are optional.
 
2. You no longer need to get tested if you have symptoms of a cold, flu or covid.
 
3. However, If you do have symptoms we are continuing to ask you to rebook your appointment if its a routine appointment for 10 days later or call us for advice. If you must come in, you will be asked to wear a facemask and may be asked to come to the isolation room to be seen.
 
4. We will continue to use the isolation room (hot room) to see urgent patients who have a fever or any other symptoms of Covid.
 
5. Our staff will only wear a facemask in the practice if you ask them to do so and they may also wear a facemask as a precaution if they have cold or flu like symptoms.

Opening Times

  • Monday
    08:30am to 06:00pm
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Tuesday
    08:30am to 06:00pm
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Wednesday
    08:30am to 06:00pm
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Thursday
    08:30am to 06:00pm
    Call 111 for advice OOH
  • Friday
    08:30am to 06:00pm
    Open 1-2 Fridays a month. 6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Saturday
    CLOSED
  • Sunday
    CLOSED
    Call 111 for advice OOH
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