Portcullis Surgery

Portcullis Surgery

Portcullis Lane, Ludlow, SY8 1GT

Current time is 09:44 - We're open

NHS

Telephone: 01584 872 939

Fax: 01584 879 031

portcullis.surgery@nhs.net

Infection control procedures at Portcullis Surgery- a reminder June 2022

Posted on June 27th, 2022

Infection control procedures at Portcullis Surgery- a reminder June 2022
The partners have met and decided that we will still continue to require all staff and patients coming in to the practice to wear correct PPE, which is, a minimum of a surgical mask.
We are currently seeing high levels of positive cases in our surgery and the country had more than 1 million cases of Covid in the last week.
We therefore will continue to insist on everyone coming in to the surgery wearing a facemask unless they have a valid reason not to wear one in order to protect our vulnerable patients.
We have noticed many patients forgetting to bring a mask to the surgery please come prepared with a facemask before you enter the surgery. Ideally given the infectiousness of the latest strains of Omicron, we would encourage the use of an FFP2 or FFP3 mask in both patients and staff.
Changes to free lateral tests since 1st april 2022
If a patient has symptoms that could be symptoms of Covid, they should cancel their appointment and rebook their appointment for another day, 10 days after their symptoms started, there is no need to test to confirm if they have Covid or not, just rebook the appointment if its not urgent.
We continue to offer routine face to face appointments, aswell as telephone appointments, at the practice. All book on the day emergency appointments are telephone first.
In an emergency, if a patient with Covid symptoms needs urgent advice, they will be phoned first by a clinician and if a face to face appointment is needed, they will be asked to do a lateral test before their appointment and seen in the hot room for an assessment.
We have been informed that patients are allowed to order tests on the government website FOR FREE, prior to a GP appointment, so long as they have been requested by a clinician to do a lateral test in order to guide their treatment or diagnosis and they confirm this on the website. We would ask you all to do a test prior to any visit to the surgery in order to protect our vulnerable patients in the waiting room.
Patients without Covid symptoms will not be asked to do a lateral test prior to a routine booked appointment at the practice, but are encouraged to do so, prior to any appointment at the practice, if they can, at their own cost, in order to safeguard other vulnerable patients in the waiting room.
Staff testing
We will continue to ask staff to test on a weekly or twice weekly basis as usual. Any staff member that tests positive on a lateral test, will be required to work from home in order to protect our patients.

Opening Times

  • Monday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Tuesday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Wednesday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Thursday
    08:30 until 18:30
    Call 111 for advice OOH
  • Friday
    08:30 until 20:30
    Open 1-2 Fridays a month. 6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Saturday
    08:30 until 12:30
    Open 1-2 Sat per month Pre-booked appointments only. Call 111 for advice OOH
  • Sunday
    CLOSED
    Call 111 for advice OOH