Portcullis Surgery

Portcullis Surgery

Portcullis Lane, Ludlow, SY8 1GT

Current time is 06:06 - Sorry, we're closed

NHS

Telephone: 01584 872 939

Fax: 01584 879 031

portcullis.surgery@nhs.net

Issues with POD

Posted on July 22nd, 2021

We have received reports that NHS POD (Prescription Ordering Direct 033 33 583 509) service has been very busy at times and that some patients have even been asked to call back on a less busy day due to capacity issues.
The POD team deal with all the practices in the Shropshire area, not just ourselves, and some times of the day are much busier than others. They have been experiencing staff shortages due to the unprecedented rise in positive cases and “pings” from contact tracing similar to all other businesses and NHS services.
If you find the lines are busy when you ring, please try them again later. Alternatively, you can email them at shropshire.pod@nhs.net
You can also order prescriptions via patient access or the NHS app or by emailing the practice on portcullis.surgery@nhs.net.
Finally, there is still the option to pop your repeat slip through our letterbox for non-urgent requests, please be aware that all paperwork slips will not be processed for 3 days in accordance with our infection control protocols. Many thanks

Opening Times

  • Monday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Tuesday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Wednesday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Thursday
    08:30 until 18:30
    Call 111 for advice OOH
  • Friday
    08:30 until 20:30
    Open 1-2 Fridays a month. 6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Saturday
    08:30 until 12:30
    Open 1-2 Sat per month Pre-booked appointments only. Call 111 for advice OOH
  • Sunday
    CLOSED
    Call 111 for advice OOH