Planned closure for Emergencies from 12pm onwards New entrance to the practice PLANNED CLOSURE FOR TRAINING: Wednesday 24th January from 12pm-6.30pm Update on our Pilot on Access 22/1/2024 Reduction in waiting times and improving access Merry Christmas and a Happy New Year Children in Need 2023 THE NHS APP AND ACCESS TO YOUR ONLINE RECORDS IMPORTANT UPDATE FOR OUR PATIENTS REGARDING COVID SECURE MEASURES 10/10/2023 Accurx online triage system
IMPORTANT UPDATE – APPOINTMENT SYSTEM CHANGES DUE TO CORONAVIRUS (COVOD-19) PANDEMIC- 13/3/2020
We have taken the decision to change our appointment system and how we make appointments. This is to ensure we continue to look after our patients in the safest possible way. We are following advice from NHS England, Public Health England and the Health Secretary.
From Monday 16th March we have now suspended and changed how we make appointments for future bookings to ensure we are prepared and you are protected.
WHAT IF I ALREADY HAVE AN APPOINTMENT?
If you already have an appointment booked with us – don’t worry, the appointment has not been cancelled but you may receive a call to see if your problem can be dealt with over the phone. If you need to be seen following the phone call the clinician will arrange an appointment.
WHAT IF I AM FEELING ILL AND THINK I HAVE CORONAVIRUS COVID-19?
IF YOU ARE FEELING ILL AND ALREADY HAVE AN APPOINTMENT:
If you already have an appointment booked with us – don’t worry, the appointment has not been cancelled but you may receive a call to see if your problem can be dealt with over the phone. If you need to be seen following the phone call the clinician will arrange an appointment. If you come to the surgery please do not be alarmed if the doctor or nurse seeing you is wearing a mask, gloves or taking other precautions.
IF YOU FEEL ILL AND NEED AN URGENT APPOINTMENT BUT DON’T YET HAVE ONE:
If you think your problem is urgent and you need to be seen, please call the surgery as you normally would. The practice is OPEN and you will be seen you as soon as possible.
WHAT IF I HAVE AN APPOINTMENT BUT WANT TO AVOID COMING TO THE SURGERY?
If you have a routine appointment and are feeling well, but wish to avoid coming into the surgery (which we recommend) please:
HOW DO I MAKE A NEW APPOINTMENT OR GET HELP FROM THE SURGERY NOW?
If you think your problem is urgent and you need to be seen, please call the surgery as you normally would. The practice is OPEN and you will be seen as soon as possible.
For non-urgent medical matters we are still able to care for you. However, we need to do things slightly differently to protect you from Coronavirus. For all of the services listed below please email or call the surgery – WE ARE OPEN AND HERE TO HELP:
ALL YOU NEED TO DO IS:
We will soon be sending details of how you can book a video consultation with a doctor or nurse.
If this is something you would like to do please email firstname.lastname@example.org with the subject heading “PLEASE ADD ME TO EMAIL LIST FOR SETTING UP VIDEO CONSULTATIONS”. Please include your name, date of birth and the first line of your address. We will be sending out detailed information about this very soon.