Portcullis Surgery

Portcullis Surgery

Portcullis Lane, Ludlow, SY8 1GT

Current time is 09:53 - Sorry, we're closed


Telephone: 01584 872 939

Fax: 01584 879 031


New Patients

Registering at our practice

If you are resident in our catchment area ( or temporarily staying at an address in our area ), you are welcome to register at Portcullis Surgery.

Please check on the map below if you live in our catchment area:

To register with our practice, you will be asked to fill in a few forms and also required to show us original photo-identification, e.g. Passport, Photo Driving Licence.

You can download the forms in the link below and print them off at home or collect them from the surgery.

Forms you need to fill in:

Purple form

Registration Form

Health Questionnaire


Once you have filled in the forms with all the information needed please then hand them in to reception or scan/photograph the forms and send them to us via email to portcullis.surgery@nhs.net

If you have difficulty filling in forms you can ask to speak to Judith our Care Coordinator (works Mondays, Wednesdays and Friday afternoons) who will be more than happy to help you fill in these forms.

Registration for Online Access

We also recommend that you register for online ‘patient access’ to your records at the same time (by completing an additional consent form and having your a photo-ID checked).

You can download the consent form here.

Once you are registered for online patient access you can access online appointment bookings, test results and order repeat prescriptions through the link here:


Named Accountable GP

Once you have registered you will be allocated a named GP, however you are still free to see the GP of your choice at anytime. Ideally we would encourage you to book with the same Dr for the same medical problem in order to better manage your care.

Temporary Residents

Anyone without a local GP needing to be seen in an emergency but not long-term (e.g. while on holiday or visiting relatives) can be seen as a temporary patient for ‘immediate and necessary treatment’.

They will need to fill out a short form for the information to be returned to their own Doctor.

You can download the form here

Please arrive 10 minutes before your appointment to allow time for completion of the necessary forms.


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How can I give feedback to improve services?

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Opening Times

  • Monday
    08:30am until 18:00pm
    (Evening booked appointments 6.30-8pm
    Call 111 for advice OOH
  • Tuesday
    08:30am until 18:00pm
    Call 111 for advice OOH
  • Wednesday
    08:30am until 18:00pm
    (Evening booked appointments 6.30-8pm
    Call 111 for advice OOH
  • Thursday
    08:30am until 18:00pm
    Call 111 for advice OOH
  • Friday
    08:30am until 18:00pm
    Call 111 for advice OOH
  • Saturday
    Open 1 Sat a month for booked appointments 8.30-12.30am
    Call 111 for advice OOH
  • Sunday
    Call 111 for advice OOH