Portcullis Surgery

Portcullis Surgery

Portcullis Lane, Ludlow, SY8 1GT

Current time is 13:30 - We're open

NHS

Telephone: 01584 872 939

Fax: 01584 879 031

portcullis.surgery@nhs.net

Please email for non-urgent advice

Posted on April 9th, 2021

Our phone lines are currently very busy due to many queries regarding Covid Vaccinations appointments or regarding the Astra-Zeneca vaccine which are not urgent.

Please can you kindly ask you to be more considerate towards patients who need urgent medical advice and try and send an email with your query via our practice website if your problem or question is not urgent.

Please only call us if your problem is urgent or if you have no possible other way of contacting the practice.

IF YOU’RE APPOINTMENT IS URGENT YOU MUST PHONE US, NOT EMAIL. We apologise to the patients who have been trying to get through and not been able to due to the deluge of non-urgent enquiries we have been getting.

If you need a routine appointment, advice, help with test results, repeat prescriptions or a sick note OR HAVE A QUESTION ABOUT THE COVID VACCINATION PROGRAM THEN PLEASE EMAIL US.

You can request what you need by using the form below. It takes less than a minute to compete and send.

We will email or call you back with advice or an appointment time the same day if we receive your request before 11am. After 11am requests will be answered on the next working day.

https://portcullis-surgery.co.uk/how-to-request-an-appointment-on-email/

Opening Times

  • Monday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Tuesday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Wednesday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Thursday
    08:30 until 18:30
    Call 111 for advice OOH
  • Friday
    08:30 until 20:30
    Open 1-2 Fridays a month. 6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Saturday
    08:30 until 12:30
    Open 1-2 Sat per month Pre-booked appointments only. Call 111 for advice OOH
  • Sunday
    CLOSED
    Call 111 for advice OOH