Portcullis Surgery

Portcullis Surgery

Portcullis Lane, Ludlow, SY8 1GT

Current time is 01:34 - Sorry, we're closed

NHS

Telephone: 01584 872 939

Fax: 01584 879 031

portcullis.surgery@nhs.net

Prescriptions

Prescription requests (repeat and new medication requests)
 
URGENT REQUESTS
If your request is URGENT please do not try to come to the surgery to hand in your urgent prescription request. 
 
If you need a prescription repeat urgently, you should do the following:
1. You can call POD on 03333 583 509 (local rate number) or e-mail them on: shropshire.pod@nhs.net
2. You can email the practice on portcullis.surgery@nhs.net (We do not take phone requests for repeat prescriptions only EMAIL)

We would then advise you to CALL YOUR NOMINATED PHARMACY and ask them to process your request urgently as often pharmacies can take between 3-5 days to process a repeat precription request.
Pharmacies in Ludlow

Lloyds

Boots

Murrays

 

01584 872230

01584 872548

01584 872910

 

Please call your chemist as they may be able to deliver medication to you if you have difficulty getting to the chemist. 

NON URGENT REQUESTS
If your request is not urgent you can do the following:
1. If you are registered for patient access you can order them online (please see link below)
2. You can email or call POD on 03333 583 509 (local rate number) or e-mail them on: shropshire.pod@nhs.net
3. You can email the practice on portcullis.surgery@nhs.net (We do not take phone requests for repeat prescriptions only EMAIL)
4. If you cannot use online methods or email POD or the practice and/or find POD difficult to use, you can post your repeat prescription to us or hand it in to our letterbox at the front entrance of the practice. However please note that due to COVID-19 our staff will not handle any post for 3 days so your repeat precription will not be issued until 3-4 days after we have received your request.

Links to the different methods are below:
1. If you are registered for patient access you can order them online by following this link:

Ordering Repeat Prescriptions Online

2. You can email or call POD

Ordering Prescriptions over the phone-POD Call 03333 583 509 (local rate number) or e-mail: shropshire.pod@nhs.net

3. You can email the practice
4. You can send you repeat prescription by post or put it through the letterbox at the front entrance however this method will result in a delay of 3-4 working days for our staff to manage your request.

How to order your repeat prescription by sending the request by post or through our letterbox

Do you pay for your Prescriptions?

Prescriptions are free for:

  • Men and women over sixty
  • Pregnant women with a valid maternity certificate
  • Children under sixteen or up to nineteen in full-time education
  • Mothers of babies under twelve months
  • People who receive income support (check list on Form P11 from Social Security or Post Office)
  • People with family credit
  • Certain chronic conditions

If you are not entitled to free prescriptions, a ‘season ticket’ may save you money. This is a pre-payment certificate, please ask Reception for details.

https://www.nhsbsa.nhs.uk/nhs-low-income-scheme

Pharmacies in Ludlow

Lloyds

Boots

Murrays

 

01584 872230

01584 872548

01584 872910

 

Please call your chemist as they may be able to deliver medication to you if you have difficulty getting to the chemist. 

 

Opening Times

  • Monday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Tuesday
    08:30 until 18:30
    Call 111 for advice OOH
  • Wednesday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Thursday
    08:30 until 18:30
    Call 111 for advice OOH
  • Friday
    08:30 until 18:30
    Call 111 for advice OOH
  • Saturday
    CLOSED
    Open one Sat per month Pre-booked appointments only. Call 111 for advice OOH
  • Sunday
    CLOSED
    Call 111 for advice OOH