Portcullis Surgery

Portcullis Lane, Ludlow, SY8 1GT Send us an online question or request

Telephone: 01584 872 939

We are closed. Call 111 for urgent advice out of hours.

Social Services and other social care services

Social Services

First Point of Contact for Adult Social Care (FPOC)                     0345 678 9044

For any help with personal care needs (washing, dressing and meals).

Means tested.

Age UK                                                                                    01743 233123/233666

Home from Hospital (free and time-limited after a discharge) Help with shopping, picking up scripts etc)

Benefits advice Team 01743 233123

Help at Home Team (chargeable service) domestic help such as cleaning and shopping etc)

Personal Alarms

Shropshire Towns and Rural Housing (STAR)                             01743210223

Information about pendant alarms, wrist alarms etc


Similar service in Hereford                                                                        03007774321

Blue Badge Applications

Apply online in Shropshire Council Menu or contact Customer Service 03456789014

Citizens Advice Bureau

Advice Line: 03444 99 11 00 (Monday to Friday 10am to 4pm, until 6pm on a Tuesday)

Help with Form filling, benefits applications etc.

Drop in service no apt needed Mondays, Wednesdays and Thursdays 10-3pm

Ludlow Youth Centre, Lower Galdeford

Food Bank Based at Baptist Church

We give food parcels to people in crisis situations, who are referred to us. We have volunteers on duty 11a.m. – 1p.m. Monday, Wednesday, Thursday and Friday,when agency workers or parcel recipients can collect their parcels.

Help with Parenting-Parenting Classes

Understanding Your Child – parenting clinics

Shropshire Council Parenting Team are offering clinics in Shrewsbury, Oswestry and now Ludlow, where parents across all levels of need will be able to book an appointment with a Parenting Practitioner to discuss any difficulties that they might be experiencing in understanding and managing their children’s behaviours. In this appointment a package of support will be agreed with the parent.

The clinic will run as follows;

Monday: 12:00-16:00, Rockspring Community Centre, Sandford Road, Ludlow.

A parent will need to book a 45 minute appointment in advance of the clinic; all bookings via Parenting Team: parenting.team@shropshire.gov.uk or Telephone 01743 250950

Young Shropshire in Work (YSiW)

  • YSiW is a Ludlow based charity which supports young people who are 16 – 25 through a confidential 1:1 mentoring service. Our volunteer mentors are trained (including Safeguarding Training) they are DBS checked, have wide life experiences, knowledgeable about the local area and have an empathy for young people .
  • Mentors will support a person between leaving school and finding a job or training, or are slightly older and unemployed. Some young people find it difficult to make the transition from education into a job or training. We receive self referrals as well as from agencies such as the Jobcentre, County Training , Ludlow College or the Foyer.
  • Many of the young people we support do not possess the employability skills that an employer is looking for. They are lacking soft skills and may have other barriers to be overcome before they can move towards the practical aspects of finding work or training. During the 1:1 mentoring sessions we will be working with the individual to address the following areas:
  • Soft Skills
  • Addressing low self- esteem
  • Identifying barriers to work or training
  • Transport issues
  • Motivation
  • Employability Skills
  • CV writing
  • Interview Techniques
  • Mock interviews
  • Filling in an application form
  • Finding work experience
  • These are just a few ways our mentors offer support to a mentee, in most cases the young person and mentor will identify and set goals and actions together, and meet on a regular basis to identify progress and next steps.
  • For further information please visit the YSiW website www.youngshropshireinwork.co.uk or contact Erica Garner (Chair of Young Shropshire in Work) on 01584 875027 or 07974001310

Opening Times

  • Monday
    08:30am to 06:00pm
    6.30-9.30pm Bookable in advance appointments only.Call 111 for advice OOH
  • Tuesday
    08:30am to 06:00pm
    6.30-8pm Bookable in advance appointments only. Call 111 for advice OOH
  • Wednesday
    08:30am to 06:00pm
    6.30-9.30pm Bookable in advance appointments only.Call 111 for advice OOH
  • Thursday
    08:30am to 06:00pm
    6.30-8pm Bookable in advance appointments only.Call 111 for advice OOH
  • Friday
    08:30am to 06:00pm
    6.30-9.30pm One Friday a month Bookable in advance appointments only.Call 111 for advice OOH
  • Saturday
    9-5pm One Saturday a month Bookable in advance appointments only.Call 111 for advice OOH
  • Sunday
    Call 111 for advice OOH
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