Portcullis Surgery

Portcullis Lane, Ludlow, SY8 1GT Send us an online question or request

Telephone: 01584 872 939

We are closed. Call 111 for urgent advice out of hours.

Update on Computer systems Good News! 21/7/2024.

Posted on July 21st, 2024

Update on Computer systems Good News! 21/7/2024. 
Our computer systems are back working again
We are now able to
*access records
*issue or send prescriptions electronically to pharmacies
*receive and view any blood or X ray results
*receive and view any recent letters from consultants
If you have an appointment this week PLEASE COME TO YOUR BOOKED APPOINTMENT there is NO NEED TO CANCEL.
We are now working through our notes, blood tests and letters since Friday 19th July, and actioning any results.
If you need an urgent appointment or advice on Monday 22nd July , please contact us by telephone on 01584 872939 as usual and we will book you in to be seen if appropriate or give you advice over the phone.
Please bear with us as we fix the back log from Friday and the weekend.
If you need an urgent repeat prescription please send us a request online via your NHS app, patient access app or via our online system
https://florey.accurx.com/p/M82043
We are very grateful to all our staff who are working overtime over the weekend and over the next few days to get our back log sorted out.
If you need an NON URGENT appointment or a NON URGENT REPEAT prescription or any other NON URGENT advice then ideally please send as an online message using the link below and we will get back to you as soon as possible. Alternatively please can you call us after 1.30pm in order to allow our morning staff to work through our more urgent requests first.
Many thanks for your support and patience.

Opening Times

  • Monday
    08:30am to 06:00pm
    6.30-9.30pm Bookable in advance appointments only.Call 111 for advice OOH
  • Tuesday
    08:30am to 06:00pm
    6.30-8pm Bookable in advance appointments only. Call 111 for advice OOH
  • Wednesday
    08:30am to 06:00pm
    6.30-9.30pm Bookable in advance appointments only.Call 111 for advice OOH
  • Thursday
    08:30am to 06:00pm
    6.30-8pm Bookable in advance appointments only.Call 111 for advice OOH
  • Friday
    08:30am to 06:00pm
    6.30-9.30pm One Friday a month Bookable in advance appointments only.Call 111 for advice OOH
  • Saturday
    CLOSED
    9-5pm One Saturday a month Bookable in advance appointments only.Call 111 for advice OOH
  • Sunday
    CLOSED
    Call 111 for advice OOH
NHS A-Z Conditions
Find Local Services
Live Well