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PLANNED CLOSURE FOR URGENT BOOK ON THE DAY OR EMERGENCIES: Wednesday 13th March FROM 12PM ONWARDS TRAVEL VACCINES: Do you need vaccinations for travel? Planned closure for Emergencies from 12pm onwards New entrance to the practice PLANNED CLOSURE FOR TRAINING: Wednesday 24th January from 12pm-6.30pm Update on our Pilot on Access 22/1/2024 Reduction in waiting times and improving access Merry Christmas and a Happy New Year Children in Need 2023 THE NHS APP AND ACCESS TO YOUR ONLINE RECORDS
Getting a compliment from your patients can make all of the hard work it takes to run a practice completely worth it especially so during these very difficult times.
We are grateful for the many compliments and Christmas presents we have received from patients over the past years. Iif you would like to thank us for our work you can do so by any of the following options:
In this day and age we hear far to many complaints from patients however rest easy this is not such a thing
Best regards and wishes
Best regards
17th February 2021
I would like to thank the practice for the care I have recently received. I phoned yesterday, as I have covid and was vomiting, so that I could not take in any fluids all day. I had an intense headache and I thought continuing with the condition would have required a drip and so a stay in hospital. Joy prescribed a buccal antiemetic which has worked well, I now can drink and my condition has improved a lot overnight.
Also, the practice texted me with a link to the Panoramic trial. I have enrolled and luckily been allocated for treatment, rather than placebo. My molnupiravir has just arrived. Thanks so much to everyone at Portcullis. Wal Walter Ward1/2/2021
On behalf of my mother – Mrs Dilys Mckay (age 96) – we wish to thank all of those surgery staff, volunteers, backroom data inputters etc involved in innoculating her on Saturday morning at Portcullis surgery.
It was efficient, professional & friendly and she is now much comforted.
She had been very concerned until earlier in the week when contacted by the surgery – that she may have been overlooked as delays had occurred in this area.
My husband and I had appreciated the difficulties you were having obtaining the vaccine and the bureaucratic obstacles you faced in ensuring the roll-out cascaded down to PCN SW Shrops.
We hope lessons are learned by the NHS and the need to be transparent and communicate effectively with consumers and taxpayers particularly by the CCG – their website link was full of lazy bromides rather than timely realistic information.
Many thanks to all of you – impressive once the starting gun was fired!
yours truly
Mrs S Tonkin
1/2/2021
To everyone at Portcullis Surgery,
30/1/2021 Dear Catherine,
22.1.2021 Rachel
26.11.2020 Dear Dr. Beanland,
Thank you very much for the consultations and also for your expertise with the procedure yesterday, carried out with kindness which allowed me to feel safe and relaxed as you explained what was happening every step of the way with wonderful results and also fun, not at all scary.
Thank you.
Ķind regards,
Sarah Wòolnough
26.11.2020 To you all at Portcullis Surgery. You’re all doing an amazing job. Merry Christmas and a happy and healthy 2021. Doug and Lindsay Beavan