Portcullis Surgery

Portcullis Lane, Ludlow, SY8 1GT

Telephone: 01584 872 939

https://florey.accurx.com/p/M82043

We are closed. Call 111 for urgent advice out of hours.

Confidentiality

We ask you for information about yourself so that you can receive the best possible care and treatment.

We keep this information, together with details of your care, to ensure that your doctor or nurse has accurate and up to date information it also may be needed if we see you again. We only pass information on about you to people who have a genuine need for it. Whenever we can we shall remove details that identify you as an individual.

Everyone working for the NHS has a legal duty to maintain the highest level of confidentiality about patient information. If at any time you would like to know more about how we use your information you can speak to our Practice Manager.

We respect your right to privacy and keep all your health information confidential and secure.

NHS Care Data Programme

Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can provide the best possible care.

It is important that the NHS can use this information to plan and improve services for all patients.

The NHS would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help us provide a full picture. This will allow the NHS to compare the care you received in one area against the care you received in another, so the NHS can see what has worked best.

Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers, and those planning health services, to make sure the NHS provides the best possible care for everyone. How your information is used and shared is controlled by law and strict rules are in place to protect your privacy. If you do not want information to be shared outside your GP practice, please complete the patient opt out form which is available at reception.

We have a fully computerised medical record system which means information about your healthcare is held on a secure server.

For more information of who we share our information with and how you can opt out see our website information below:

Patient Data and sharing of Data with other Organisations

 

 

Opening Times

  • Monday
    08:30am to 06:00pm
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Tuesday
    08:30am to 06:00pm
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Wednesday
    08:30am to 06:00pm
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Thursday
    08:30am to 06:00pm
    Call 111 for advice OOH
  • Friday
    08:30am to 06:00pm
    Open 1-2 Fridays a month. 6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Saturday
    CLOSED
  • Sunday
    CLOSED
    Call 111 for advice OOH
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