Portcullis Surgery

Portcullis Surgery

Portcullis Lane, Ludlow, SY8 1GT

Current time is 10:16 - We're open

NHS

Telephone: 01584 872 939

Fax: 01584 879 031

portcullis.surgery@nhs.net

Postal delivery of Repeat Prescriptions and Dosett Boxes

Postal delivery of Repeat Prescriptions and Dosett Boxes

Our pharmacist colleagues in the areas have recently been struggling with sick leave and locum cover. In the short term, in order to reduce the pressure on local pharmacies, it may be helpful to use online pharmacy companies who deliver medications for free to your home. A carer, relative or neighbour can register as the delivery address if there are any concerns that the post will get lost.

Dosett boxes or pouches: due to short staff many pharmacies have stopped providing Dossett boxes or pouches as a service to their patients which is causing issues particularly for elderly people living alone who have difficulty remembering or sorting their medications

DO NOT USE THE PHARMACY ONLINE APPS TO ORDER MEDICATIONS AS WE DO NOT ALWAYS RECEIVE THEIR REQUESTS, ORDER YOUR MEDICATIONS THE USUAL WAY SEE BELOW FOR INSTRUCTIONS

Ordering from the online pharmacies is easy

  1. STEP ONE Register with the company of your choice (SEE BELOW)
  2. STEP TWO You must email the practice on portcullis.surgery@nhs.net (or call us after 2pm) to let us know who your nominated pharmacy will be:
  3. STEP THREE You must order your prescriptions the usual way:
    1. online via the NHS APP only (DO NOT USE THE PHARMACY APPS AS WE DO NOT ALWAYS RECEIVE THEIR REQUESTS)
    2. by email to POD shropshire.pod@nhs.net
    3. by email to the practice portcullis.surgery@nhs.net
    4. by calling POD 03333 583 509 (local rate number)
    5. by handing in your paper prescription to the black box outside the practice.
  4. STEP FOUR Expect your delivery usually 5-10 days after you ordered your prescription

Below is a list of some of the providers who can deliver your medications for free to your home.

(This list is not exhaustive and there may be other providers for this service. We are not endorsing any particular provider, please feel free to investigate online other options available from other companies)

Boots Online Pharmacy

Free delivery to your home.

Register online or by calling 0345 121 9040 Mon-Fri 9.00AM-5.45PM Sat 9.00AM-5.00PM

Email the practice on portcullis.surgery@nhs net to let us know that you want your nominated pharmacy to be: Boots Online Prescription Service – 30-36 Gallowtree Gate, Leicester, Leicestershire, LE1 1DD

https://www.boots.com/online/pharmacy/

Lloyds Direct

Free delivery to your home.

Register online or Email or call them. Phone 9am to 5:30pm, Monday to Friday. Email: help@lloydsdirect.co.uk

Call: 020 8068 8067

Email the practice on portcullis.surgery@nhs net to let us know that you want your nominated pharmacy to be: LLOYDS DIRECT

https://www.lloydsdirect.co.uk/

Pharmacy2U

Free delivery to your home.

Register online or by calling the Customer care team on 0113 265 0222 Monday-Friday 9.00am-5.00pm and Saturday 8.30am-1.00pm

Email the practice on portcullis.surgery@nhs net to let us know that you want your nominated pharmacy to be: pharmacy2u

https://www.pharmacy2u.co.uk/prescriptions/electronic-prescription-service-nhs

Well Pharmacy

Register Online  or Email hello@well.co.uk or call on 01782 597 313

Phone lines are open Monday to Friday, 8.30am to 6pm

Email the practice on portcullis.surgery@nhs net to let us know that you want your nominated pharmacy to be: WELL PHARMACY ONLINE

https://www.well.co.uk/prescriptions/prescription-delivery

Free Dosett Boxes delivered to your home

PillTime

Free service and delivery of labelled and pouched medications available on a daily pouch

To be eligible:

  • You take four or more types of prescribed medication each day
  • All ages welcome
  • Any type of health condition welcome
  • Sign up for yourself or for someone needing help
  • Your GP surgery is located in England

Register online or email/call them https://portal.pilltime.co.uk/

Telephone 0800 074 3303
Email the practice on portcullis.surgery@nhs net to let us know that you want your nominated pharmacy to be: PILLTIME LTD

Opening Times

  • Monday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Tuesday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Wednesday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Thursday
    08:30 until 18:30
    Call 111 for advice OOH
  • Friday
    08:30 until 20:30
    Open 1-2 Fridays a month. 6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Saturday
    08:30 until 12:30
    Open 1-2 Sat per month Pre-booked appointments only. Call 111 for advice OOH
  • Sunday
    CLOSED
    Call 111 for advice OOH