Portcullis Surgery

Portcullis Lane, Ludlow, SY8 1GT Send us an online question or request

Telephone: 01584 872 939

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Help for patients or carers of patients with Dementia


Get personal advice and practical support from Alzheimers Society’s Dementia Support Service. Find one-to-one personalised support in Shropshire, and Telford and Wrekin. Face-to-face, over the phone or in writing, we can help you.

Get in touch today:
Tel: 01952 250 392
Email: shropshire@alzheimers.org.uk

Ludlow Dementia Café:
If you have Dementia, or are caring for someone with Dementia, come along and meet others in a similar situation. You can spend time sharing information and experiences, or simply have a cup of tea and a chat. Meets on the first Wednesday of each month 10:30am – 12:30pm at:

St Peter’s Parish Centre
Henley Road
Ludlow, SY8 1QZ
Tel: 01952 250 392
Email: shropshire@alzheimers.org.uk

Professionals with Alzheimer’s.

  • Just diagnosed with Alzheimer’s or similar disease?
  • Has your working life been one of:
    • Responsibilities?
    • Challenges?
    • Meetings?
    • Conferences?
  • Feeling a loss of identity, self-respect, and dignity?
  • Missing social and intellectual stimulation of peers?

Please attend the first meeting, 10:00am 20 March 2018 at the Shropshire Conference Centre, of PALZ-UK – Professionals with Alzheimer’s. The parking is FREE at the Centre.

  • Update on Alzhermer’s Disease and Dementias
    • Professor Tony Elliott Medical Director PALZ UK
  • participating in Research in Dementia
    • A person living with Dementia

Future meeting will take place every two months at the same venue with a variety of stimulating speakers followed by discussion.

Email: lizaholdsworth@hotmail.com
Website: www.palzglobal.org.au

Living Wills

There is no need for a patient to involve a solicitor at all. There is no standard form for a living will.

Link to the NHS Choices website


Link to the Age UK’s factsheet.


The Herbert Protocol: Safe & Found
Care Providers’ 60-second Briefing

What is the Herbert Protocol?
It is a simple risk reduction tool to be used in the event of an adult with care and support needs going missing. It consists of a form that contains vital information about a person at risk that can be passed to the police if the person is reported missing. A recent photograph of the person should also be kept with the form. It is not intended to replace existing safeguarding and security measures.

Who decides who is at risk?
The judgement should be based on your professional opinion.

Who fills the form in?
In a care setting, the care provider, the person at risk or their family can fill in the form. Please seek permission from the person at risk or their next of kin. If neither is possible, the care provider should make a ‘best interests’ assessment.

When should the form be sent to the police?
The police only need the form if the person is reported missing. There is no need to send it before then.

Where should the form be stored?
It should be stored securely in the care setting, in accordance with data protection laws, but where you can find it quickly.

Printed or electronic form?
Electronic is preferable, however, hand completed hard copies can also be used.

What should a care provider do if the person goes missing?
After you have conducted an ‘open door’ search of the address, grounds and outbuildings and you believe a person is missing, alert the police at the earliest opportunity. If you believe the person missing is at a high risk of harm, please call 999.

Tell the police operator that you have the Herbert Protocol person profile. 

Websites for
Warwickshire: www.warwickshire.police.uk
West Mercia: www.westmercia.police.uk

Opening Times

  • Monday
    08:30am to 06:00pm
    6.30-9.30pm Bookable in advance appointments only.Call 111 for advice OOH
  • Tuesday
    08:30am to 06:00pm
    6.30-8pm Bookable in advance appointments only. Call 111 for advice OOH
  • Wednesday
    08:30am to 06:00pm
    6.30-9.30pm Bookable in advance appointments only.Call 111 for advice OOH
  • Thursday
    08:30am to 06:00pm
    6.30-8pm Bookable in advance appointments only.Call 111 for advice OOH
  • Friday
    08:30am to 06:00pm
    6.30-9.30pm One Friday a month Bookable in advance appointments only.Call 111 for advice OOH
  • Saturday
    9-5pm One Saturday a month Bookable in advance appointments only.Call 111 for advice OOH
  • Sunday
    Call 111 for advice OOH
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