Portcullis Surgery

Portcullis Surgery

Portcullis Lane, Ludlow, SY8 1GT

It's Sunday 2:37 PMSorry, we're closed

NHS

Telephone: 01584 872 939

Fax: 01584 879 031

portcullis.surgery@nhs.net

How can I book an appointment?

You can book an appointment by:

a) calling the practice and asking for an appointment (please call early in the morning if you need an “urgent” book on the day appointment or after 10am if its not urgent). You may be asked what the appointment is for by the receptionist in order to guide you to the most appropriate clinician. Please answer their questions as fully as you can in order to help them book the best suited appointment for you.

For information about what services we have at the practice please follow the following link

b) booking online, once you have registered for online access you can also book an appointment here: https://www.patientaccess.com/

Not all available appointments are visible online, if you can’t find a convenient time or the type of appointment you need, please call the surgery.

c) asking at the front-desk, we do not recommend coming to the practice to make an appointment as its difficult for our staff to be able to signpost you to the most appropriate clinician in an open space where you can be overheard but if you cannot call or book online please come to reception, ideally after 10am and we will do our best to guide you.

If you have a new problem, please see the link below for information about who to book with:

I have a new problem who can I book an appointment with?

If you have an ongoing problem, please see the link below about who to book with:

I have an ongoing problem who can I book with?

If you want to book into a specific clinic, please see the link below about who to book these appointments:

I need to book an appointment for a specific test or clinic, how can I book this?

How can I update my details?

How can I give feedback to improve services?

  • We would like you to think about your recent experiences of our service.

Opening Times

  • Monday
    8:30am - 6:00pm (Evening booked appointments 6.30-8pm) Call 111 for advice OOH
  • Tuesday
    8:30am - 6:00pm Call 111 for advice OOH
  • Wednesday
    8:30am - 6:00pm (Evening booked appointments 6.30-8pm) Call 111 for advice OOH
  • Thursday
    8:30am - 6:00pm Call 111 for advice OOH
  • Friday
    8:30am - 6:00pm Call 111 for advice OOH
  • Saturday
    CLOSED normally. (Open 1 Sat a month for booked appointments 8.30-12.30am) Call 111 for advice OOH
  • Sunday
    CLOSED Call 111 for advice OOH