How can I book an appointment?
How can I book an appointment with the surgery?
If your problem is URGENT and cannot wait a few days, then CALL the practice and ask for a call back from the Book on the day Duty Clinician as usual.
- Please call early in the morning if you need an “urgent” book on the day appointment.
- You may be asked what the appointment is for by the receptionist in order to guide you to the most appropriate clinician.
- Please answer their questions as fully as you can in order to help them book the best suited appointment for you.
- Types of urgent (but not life-threatening) problems:
- children with high fever that are not getting better with usual remedies,
- elderly patients who appear more confused than usual and may have a urine infection
- severe pain which is a new problem and not getting better with paracetamol
- shortness of breath which is new and unexplained
- a faint or collapse which is new and unexplained
If your problem is NOT URGENT but you have a new or worsening problem, then our aim will be to see or speak to you within 14 days or at least give you advice and a management plan in the form of a text. Send us an online message on the following link: https://florey.accurx.com/p/M82043
or call us and our reception team will be happy to help you. For routine appointments call the practice ideally after 2pm
If you are asking for a Follow up appointment about a problem you have already spoken to a specific clinician about then send us an online message on the following link: https://florey.accurx.com/p/M82043
or call us 3-4 weeks before you need your appointment and specifically ask for a follow up appointment, let us know what date range you need it for and ask for that specific clinician.
You can also book online on the NHS app or Patient Access App. (see below)
Use THE NHS APP TO BOOK AN APPOINTMENT
- You may also wish to visit the NHS online 111 service for advice about your medical problem
- Booking online VIA THE NHS APP Not all available appointments are visible online, if you cannot find a convenient time or the type of appointment you need, please call the surgery.For more information on how to register for the NHS app online follow the link below:
Booking Appointments Online
If you think you have a urine infection and your symptoms are not severe please fill in the form below and a clinician will call you back on the same day.
Email us if you think you have Cystitis (a urine infection)
What are your waiting times?
- Waiting times are currently less than 2 weeks
- Waiting times are less than 24 hours.