Portcullis Surgery

Portcullis Surgery

Portcullis Lane, Ludlow, SY8 1GT

It's Monday 3:15 PMWe're open

NHS

Telephone: 01584 872 939

Fax: 01584 879 031

portcullis.surgery@nhs.net

Medication Reviews

Long-Term Condition Medical Reviews

All patients with a long-term medical condition are asked to have an annual check with a nurse once a year. To help make it easy for you to remember when your check-up is due, the Practice aims see you during the month of your birthday. Medication reviews are available everyday morning and afternoon, every Monday and Wednesday evening and one Saturday a month (ask surgery for details)

Overdue Medication Reviews

You will be asked to see a nurse or a doctor at regular intervals for a check-up usually around your birthday month, so sometimes we will remind you that your review is overdue. If its your birthday month or you get a reminder note from us please come in for your medication review as soon as possible, this may include annual blood tests. We may refuse to issue medications if your review is very overdue. 

New patients and Medication Reviews

If you are a new patient and you have any of the following conditions below you should make an appointment for a review with a nurse as soon as possible and not wait for your birthday month:

Asthma

Atrial Fibrillation

Chronic Obstructive Pulmonary Disease (COPD)

Dementia

Diabetes

Epilepsy

Heart Failure

Mental Health

Osteoarthritis

Chronic Pain

Parkinson’s Disease

Rheumatoid Arthritis

Stroke or Transient Ischaemic Attack

Underactive Thyroid (Hypothyroidism)

Your Annual Medication Review – What do you need to do?

Due to your medication conditions and any medication you are taking, it is important that you have a check-up each year with a NURSE.

To help make it easy for you to remember when your check-up is due, the Practice aims see you during the month of your birthday. There are 1 or 2 steps to your annual review depending on your conditions/medications.

The first step is to have an appointment with a Healthcare Assistant for any blood tests, blood pressure checks or pulmonary function tests that may be needed.

The second step is an appointment with a Practice Nurse to discuss your test results and your medication.

Frequently Asked Questions:

Why do I need to wait a week to see the Practice Nurse?
It can take a few days for blood tests to be processed by the hospital and the results to be sent to the GP Surgery.
I have more than one condition which needs a yearly check-up.

Can I have a single check-up for everything?
Yes. You may need to book a longer appointment with the Practice Nurse.

Your nurse will indicate what length appointment is needed for your combination of conditions. Ask the receptionist and they will usually know how long your appointment needs to be for.

How do I know when to book an apt?
You will NOT be contacted to remind you that your check-up is due.
Near your birthday, please call Portcullis GP Surgery (01584 872939) after 10am and make 1 or 2 appointments:
If you are unsure what appointments you need or how long your appointment needs to be PLEASE DO NOT BOOK YOUR APPOINTMENT ONLINE, CALL THE PRACTICE and the receptionist will be able to guide you on what you need to do.

What can I do if I am a patient who is housebound or a relative of a patient who is HOUSEBOUND?
If you are unable ever to leave your home due to poor mobility and cannot come to the practice please call the practice and ask for a TELEPHONE apt with a nurse, who will be able to organise any tests to reviews you may need over the phone or with the District Nurses.

How can I update my details?

How can I give feedback to improve services?

  • We would like you to think about your recent experiences of our service.

Opening Times

  • Monday
    8:30am - 6:00pm (Evening booked appointments 6.30-8pm) Call 111 for advice OOH
  • Tuesday
    8:30am - 6:00pm Call 111 for advice OOH
  • Wednesday
    8:30am - 6:00pm (Evening booked appointments 6.30-8pm) Call 111 for advice OOH
  • Thursday
    8:30am - 6:00pm Call 111 for advice OOH
  • Friday
    8:30am - 6:00pm Call 111 for advice OOH
  • Saturday
    CLOSED normally. (Open 1 Sat a month for booked appointments 8.30-12.30am) Call 111 for advice OOH
  • Sunday
    CLOSED Call 111 for advice OOH