Portcullis Surgery

Portcullis Surgery

Portcullis Lane, Ludlow, SY8 1GT

It's Monday 2:50 PMWe're open

NHS

Telephone: 01584 872 939

Fax: 01584 879 031

portcullis.surgery@nhs.net

Ordering Prescriptions over the phone-POD Call 03333 583 509 (local rate number)

The POD Team already handle repeat medication requests for a number of Shropshire GP practices and will start handling Portcullis Repeat Medications from 15th May.

Call 03333 583 509 (local rate number).  It is a much quicker, safer service and we would encourage you to use it!

You will speak to one of our dedicated and fully trained prescription clerks, who deal with your prescription request and any queries that you may have. They will ensure that you have the correct quantity of medications, reducing the amount of waste generated.

Lines are open Mondays to Fridays, 8am to 5pm, excluding bank holidays when lines are closed.

Lines are busiest between 9am to 11am, so you may find that if you call between these hours, your call cannot be taken.

If you already have an arrangement with your community pharmacy for deliveries, this will not change. You simply need to request your prescription with POD, rather than with them directly.

Please note: The POD team is part of NHS Shropshire Clinical Commissioning Group based in Shrewsbury, and is not employed directly by your Portcullis Surgery.

The POD Team can access your medical records, but cannot book appointments etc. All of your records are accessed securely and confidentially in line with the Data Protection Act 1998 and the General Data Protection Regulations 2018.

For more information about this service please follow the following link:

https://shropshireccg.nhs.uk/local-services/prescription-ordering-direct-pod/

 

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Opening Times

  • Monday
    8:30am - 6:00pm (Evening booked appointments 6.30-8pm) Call 111 for advice OOH
  • Tuesday
    8:30am - 6:00pm Call 111 for advice OOH
  • Wednesday
    8:30am - 6:00pm (Evening booked appointments 6.30-8pm) Call 111 for advice OOH
  • Thursday
    8:30am - 6:00pm Call 111 for advice OOH
  • Friday
    8:30am - 6:00pm Call 111 for advice OOH
  • Saturday
    CLOSED normally. (Open 1 Sat a month for booked appointments 8.30-12.30am) Call 111 for advice OOH
  • Sunday
    CLOSED Call 111 for advice OOH