Portcullis Surgery

Portcullis Surgery

Portcullis Lane, Ludlow, SY8 1GT

It's Sunday 4:05 PMSorry, we're closed

NHS

Telephone: 01584 872 939

Fax: 01584 879 031

portcullis.surgery@nhs.net

Online Access Registration

Registration for Online Access

Once you have registered at our practice, we also  highly recommend that you register for online ‘patient access’ to your records at the same time (by completing an additional consent form and having your a photo-ID checked).

If you are over 16 and able to use the Internet yourself, you can download the consent form here.

Patient Online Access Registration Form – March 2016

Information about Online Access Access

Portcullis Patient Information Leaflet Online Records Access

Once you have filled in the consent form you will need to hand this in to reception or post it to the practice for the attention of our Secretary Debbie and she will contact you to set you up with your online registration.

Registration by Proxy

You can now use Patient Access on behalf of loved ones and those you care for to book appointments, order repeat prescriptions and, where appropriate, view and share medical records.

This is designed for all users of Patient Access who need to use the service on behalf of someone else. This may include:

  • Families with young children
  • Those who care for a family member or friend who finds using the internet difficult
  • Professional carers

When the GP Practice registers you for proxy access, you will need to provide your identification (ID) to establish you are the person that you say you are. Please check with the practice regards the type of ID they require.

A legal basis will also be required. If the relative or person you wish to act on behalf of is aged over 11 years, consent from them for the proxy access must be provided to the Practice and recorded as a formal written consent:

  • Written consent. A signed consent form, or a letter from the relative or person, requesting that you are given proxy access. This form should also detail the level of access you will require, if you are uncertain about what access you require, please discuss this with the GP Practice. Examples include: access to book appointments and order repeat prescriptions only; or access to book appointments, order repeat prescriptions, view the patient’s medical records, share or download the patient’s medical records.

The consent form for you to download is available below.

Application_for_online_access_Proxy

Once you have filled in the consent form you will need to hand this in to reception or post it to the practice for the attention of our Secretary Debbie and she will contact you to set you up with your online registration by proxy.

For more information visit the following website

Proxy Online Access Information

Access website

Once you are registered for online patient access you can access online appointment bookings, test results and order repeat prescriptions through the link here:

https://patient.emisaccess.co.uk/

How can I update my details?

How can I give feedback to improve services?

  • We would like you to think about your recent experiences of our service.

Opening Times

  • Monday
    8:30am - 6:00pm (Evening booked appointments 6.30-8pm) Call 111 for advice OOH
  • Tuesday
    8:30am - 6:00pm Call 111 for advice OOH
  • Wednesday
    8:30am - 6:00pm (Evening booked appointments 6.30-8pm) Call 111 for advice OOH
  • Thursday
    8:30am - 6:00pm Call 111 for advice OOH
  • Friday
    8:30am - 6:00pm Call 111 for advice OOH
  • Saturday
    CLOSED normally. (Open 1 Sat a month for booked appointments 8.30-12.30am) Call 111 for advice OOH
  • Sunday
    CLOSED Call 111 for advice OOH