Portcullis Surgery

Portcullis Surgery

Portcullis Lane, Ludlow, SY8 1GT

Current time is 03:18 - Sorry, we're closed


Telephone: 01584 872 939

Fax: 01584 879 031


K Focus on Mental Health and Social Isolation: Our Practice Counsellors and Care Coordinator

Mental health problems can affect the way you think, feel and behave. Some mental health problems are described using words that are in everyday use, for example, ‘depression’ and ‘anxiety’.

A mental health problem feels just as bad, or worse, than any other illness – only you cannot see it. It is important to remember that, if you have a mental health problem, it is not a sign of weakness. Most people experiencing a common mental health problem see their symptoms pass quite quickly. Symptoms may return from time to time but people are often able to manage them after the first experience. With more serious mental health problems, people also usually find a way of managing their condition. For many people, getting better does not mean going back to their previous life, but might mean making choices to live differently and having power over areas of life that seemed out of control before. Some people emerge from the experience feeling stronger and wiser having learnt more about themselves.

There is a range of support and treatment to help you and also information for your friends and family that might help them understand how you feel. If you are feeling low or isolated or you need help with any social or mental health problems you can do the following:


You can access a 24/7 urgent mental health access service number which has recently been updated to 0808 196 4501. This number is free to call on all networks and landlines to enable access to emergency mental health assistance.

For 24/7 Mental Health Access for Shropshire, Telford & Wrekin, please call 0808 196 4501

There are also a number of helplines you can access, for more information follow the link below:

Self help information for patients with Mental Health Problems

For Mental Health problems in Children 

Follow the following link:

Mental Health and Counselling Services for Children and Young Adults


Appointments with our Counsellors

You can book a telephone appointment with our counsellors Mary and Siri. There is no need to see a doctor or clinician beforehand. Simply call reception and ask for an appointment with a counsellor. The counselling service is open to all patients in South West Shropshire regardless of which practice you are registered with, if you are a Station Drive, Craven Arms, Clun, Church Stretton or Bishops Castle patient simply call the practice you are registered with and ask for an appointment with a counsellor and they will be able to book the appointment with Siri or Mary for you.

Information about our Practice Counsellors Mary Bunting and Siri Lewis

Mary Bunting

Mary Bunting was a counsellor at our practice for many years, we have recently been given access to a pot of money and were able to negotiate for her to return to work with us direct access appointments and group therapy sessions at our practice.

Her main qualifications are; Diploma in Nursing RMN .(Worcester), MA in Transpersonal Psychotherapy (CCPE London and De Montfort), Advanced Diploma in Integrative Counselling BA (OU), Diploma in Health and Social welfare (OU), Certificate in Supervision of Healthcare Professionals (Wolverhampton University

Siri Lewis

Siri Lewis is a fully trained counsellor specialised in young people and has a foundation degree in counselling theory and practice at Staffordshire University. She will be running a limited number of one-off 30min Counselling Assessment sessions specifically targeting young people (13-25yrs) These appointments can by booked at reception and will be on Wednesday afternoon and evenings.

Appointments with our Care Coordinator- Judith Sharrod

You can book a telephone appointment with Judith our care coordinator to discuss any issues regarding care and social care you may have. There is no need to see a doctor or clinician beforehand. Simply call reception and ask for an appointment with a Judith. Judith has done fantastic work together with the volunteer group Pulling Together Ludlow launched in response to Covid-19 and she still continues to work closely with them. Judith can also offer a volunteer befriender to call or visit isolated people in the community. For more information please follow the link

Care Coordinator and Carers


Opening Times

  • Monday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Tuesday
    08:30 until 18:30
    Call 111 for advice OOH
  • Wednesday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Thursday
    08:30 until 18:30
    Call 111 for advice OOH
  • Friday
    08:30 until 18:30
    Call 111 for advice OOH
  • Saturday
    Open one Sat per month Pre-booked appointments only. Call 111 for advice OOH
  • Sunday
    Call 111 for advice OOH