Planned closure for Emergencies from 12pm onwards New entrance to the practice PLANNED CLOSURE FOR TRAINING: Wednesday 24th January from 12pm-6.30pm Update on our Pilot on Access 22/1/2024 Reduction in waiting times and improving access Merry Christmas and a Happy New Year Children in Need 2023 THE NHS APP AND ACCESS TO YOUR ONLINE RECORDS IMPORTANT UPDATE FOR OUR PATIENTS REGARDING COVID SECURE MEASURES 10/10/2023 Accurx online triage system
A mental health problem feels just as bad, or worse, than any other illness – only you cannot see it. It is important to remember that, if you have a mental health problem, it is not a sign of weakness. Most people experiencing a common mental health problem see their symptoms pass quite quickly. Symptoms may return from time to time but people are often able to manage them after the first experience. With more serious mental health problems, people also usually find a way of managing their condition. For many people, getting better does not mean going back to their previous life, but might mean making choices to live differently and having power over areas of life that seemed out of control before. Some people emerge from the experience feeling stronger and wiser having learnt more about themselves.
There is a range of support and treatment to help you and also information for your friends and family that might help them understand how you feel. If you are feeling low or isolated or you need help with any social or mental health problems or would like help with lifestyle changes you can do the following:
You can access a 24/7 urgent mental health access service number which has recently been updated to 0808 196 4501. This number is free to call on all networks and landlines to enable access to emergency mental health assistance.
For 24/7 Mental Health Access for Shropshire, Telford & Wrekin, please call 0808 196 4501
There are also a number of helplines you can access, for more information follow the link below:
For Mental Health problems in Children
Follow the following link:
Appointments with our Counsellor
You can book a telephone appointment with our counsellors Siri. There is no need to see a doctor or clinician beforehand. Simply call reception and ask for an appointment with a counsellor. The counselling service is open to all patients in South West Shropshire regardless of which practice you are registered with, if you are a Station Drive, Craven Arms, Clun, Church Stretton or Bishops Castle patient simply call the practice you are registered with and ask for an appointment with a counsellor and they will be able to book the appointment with Siri or Mary for you.
Information about our Practice Counsellor Siri Lewis
Siri Lewis is a fully trained counsellor specialised in young people and has a foundation degree in counselling theory and practice at Staffordshire University. She will be running a limited number of one-off 30min-1hr Counselling Assessment sessions specifically targeting young people (13-25yrs) but she now also covers adults These appointments can by booked at reception and will be on Monday and Thursday afternoon and evenings aswell some Saturdays.
Her sessions are entirely online or by telephone
Appointments with our Mental Health Social Worker Mr James Dalziel
Patients with more complex and severe mental health symptoms such as
Appointments with our Care Coordinator- Judith Sharod
You can book a telephone appointment with Judith our GP Assistant/Care Coordinator to discuss any issues regarding care and social care you may have. There is no need to see a doctor or clinician beforehand. Simply call reception and ask for an appointment with a Judith. Judith has done fantastic work together with the volunteer group Pulling Together Ludlow (with Hands Together) launched in response to Covid-19 and she still continues to work closely with Hands Together. Judith can also offer a volunteer befriender to call or visit isolated people in the community. For more information please follow the link
Appointments with our Social Prescriber
Social Prescribing is a non-medical programme designed to help people with a wide range of social, emotional or practical needs.
This may include those who may be;
Elwyn Jones is our Social Prescribing Advisor. This means that his training is geared towards motivation/behaviour change and he can support you to improve your health and wellbeing. He will spend time listening to your main concerns and help you to connect with further support, groups and activities that can help support you with your goals. Elwyn can offer support for 3-6 months, helping you to develop an achievable plan that works for you. He is trained in Motivational Interviewing and is a qualified Health Coach, he has worked in various contexts supporting people to improve their lives.