We are OPEN, CLICK the link for non-urgent queries https://florey.accurx.com/p/M82043
PLANNED CLOSURE FOR URGENT BOOK ON THE DAY OR EMERGENCIES: Wednesday 13th March FROM 12PM ONWARDS TRAVEL VACCINES: Do you need vaccinations for travel? Planned closure for Emergencies from 12pm onwards New entrance to the practice PLANNED CLOSURE FOR TRAINING: Wednesday 24th January from 12pm-6.30pm Update on our Pilot on Access 22/1/2024 Reduction in waiting times and improving access Merry Christmas and a Happy New Year Children in Need 2023 THE NHS APP AND ACCESS TO YOUR ONLINE RECORDS
Patient Survey Results 2023
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice.
Portcullis Surgery practice has scored higher than the average practice in the entire of Shropshire and Telford Area (ICS) in every question!
We would like to thankyou our patients for your excellent feedback this year!
88% describe their overall experience of this GP practice as good
ICS result: 73% National result: 71%
85% find it easy to get through to this GP practice by phone
ICS result: 48% National result: 50%
92% find the receptionists at this GP practice helpful
ICS result: 82% National result: 82%
71% are satisfied with the general practice appointment times available
ICS result: 52% National result: 53%
76% describe their experience of making an appointment as good
ICS result: 55% National result: 54%
95% had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment
ICS result: 93% National result: 93%
88% say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)
ICS result: 63% National result: 65%
Full results can be viewed below
Reference: https://gp-patient.co.uk/