Portcullis Surgery

Portcullis Surgery

Portcullis Lane, Ludlow, SY8 1GT

Current time is 08:13 - Sorry, we're closed

NHS

Telephone: 01584 872 939

Fax: 01584 879 031

portcullis.surgery@nhs.net

Tests & Results

Please telephone the Surgery for the results of any test that you have had. It would be helpful if you could telephone after 2pm. Please allow three days for blood tests, ten days for X-rays and at least six weeks for cervical smears. Please remember the following points:

  1. Results will only be given to the specific patient to whom they apply. In the interest of confidentiality please be prepared to identify yourself by quoting your personal number that you will have been given during your consultation. This is in line with Practice confidentiality and the Data Protection Act. Information cannot be disclosed to a 3rd party, which also includes other family members.
  2. Please telephone after 2.00pm to give the Doctor time to comment on the test and at a time when the receptionist will have more time to deal with your enquiry. Checking results can be time consuming so is not possible during a busy morning.
  3. Please do not expect the reception staff to have any medical knowledge. They are instructed only to tell you if your test is normal. If the test is abnormal or you require further discussion or interpretation then please refer to your Doctor

Laboratory Specimens

If you are asked to hand in a specimen, please ensure that we receive it by 11:00am (in the correct container, obtained from the surgery, marked with name, date of birth and date of sample). Similarly, if you need a blood test please make a morning appointment.

Opening Times

  • Monday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Tuesday
    08:30 until 18:30
    Call 111 for advice OOH
  • Wednesday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Thursday
    08:30 until 18:30
    Call 111 for advice OOH
  • Friday
    08:30 until 18:30
    Call 111 for advice OOH
  • Saturday
    CLOSED
    Open one Sat per month Pre-booked appointments only. Call 111 for advice OOH
  • Sunday
    CLOSED
    Call 111 for advice OOH