Ordering Prescriptions over the phone-POD Call 03333 583 509 (local rate number) or send us an online message on Accurx

The POD Team handle repeat medication requests for a number of Shropshire GP practices including Portcullis.

Our Prescription Ordering Direct (POD) service now has a new way of ordering repeat medication. Simply use this online form to submit your details and what prescription you need, and we’ll do the rest. Go to https://www.shroptelpod.nhs.uk to order.

Alternatively you can Call 03333 583 509 (local rate number)

Or you can send us an online message on Accurx

CONTACT US ON https://florey.accurx.com/p/M82043

It is a much quicker, safer service and we would encourage you to use it!

You will speak to one of our dedicated and fully trained prescription clerks, who deal with your prescription request and any queries that you may have. They will ensure that you have the correct quantity of medications, reducing the amount of waste generated.

Lines are open Mondays to Fridays, 8am to 5pm, excluding bank holidays when lines are closed.

Lines are busiest between 9am to 11am, so you may find that if you call between these hours, your call cannot be taken.

If you already have an arrangement with your community pharmacy for deliveries, this will not change. You simply need to request your prescription with POD, rather than with them directly.

Please note: The POD team is part of NHS Shropshire Clinical Commissioning Group based in Shrewsbury, and is not employed directly by your Portcullis Surgery.

The POD Team can access your medical records, but cannot book appointments etc. All of your records are accessed securely and confidentially in line with the Data Protection Act 1998 and the General Data Protection Regulations 2018.

For more information about this service please follow the following link:

https://shropshireccg.nhs.uk/local-services/prescription-ordering-direct-pod/