Portcullis Lane, Ludlow, SY8 1GT Send us an online question or request
Telephone: 01584 872 939
We are closed. Call 111 for urgent advice out of hours.
Information about Home visits and waiting times- IMPORTANT please share this information RIP Mrs Gloria Corfield Dr Jenny Hartley attends 10 Downing Street Covid and Flu vaccines Our first fully booked Flu and Covid Clinic is well under way! Portcullis welcomes our new Doctor, Dr Sally Wood to the practice. Reminder to Patients: Open forum meeting this Saturday 7th September from 10am-12am. Good luck Dr Jenny Hartley in the Dragon’s Back Race Good luck to all students waiting for their A level results tomorrow Save the Dates RSV, Covid and Flu vaccine clinics 2024
Mental Health and Social Care Helplines
The toxic combination of social isolation, loneliness, economic hardship, future uncertainty and loss of the usual supports, networks and nourishing activities that sustain us has led to both an increase in the severity of pre-existing mental health conditions and the emergence of new ones.
On top of the ‘lockdown’ impacts of isolation and economic hardship, come the more direct effects of COVID-19 on mental health from fear of illness and health anxiety to recovery and post-traumatic stress and the impact of long covid to the consequences of bereavement.
If patients have a pre-existing mental health condition (e.g. health anxiety, eating disorder, depression, generalised anxiety, panic disorder etc) Covid-19 has made it much worse. But COVID-19 also triggers new mental health problems, and as well as the common problems of depression, anxiety and alcohol/substance misuse we see new cases emerging of OCD, health anxiety and even psychosis.
LOCAL SUPPORT IN SHROPSHIRE
Shropshire MIND– usually operate a drop in service in Shrewsbury and have an outreach service in Ludlow
Due to restrictions under Covid 19, Shropshire Mind’s Daily Drop In service will be closed until further notice. If you require telephone support, please contact them on 01743 368 647.
please follow the link below for more information:
https://www.shropshiremind.org/
IAPT
Green Oak Foundation 01743 340880.
Charity which offers private counselling with a donation depending on individual circumstances, sessions now available locally located in Station Drive surgery.
AXIS– Axis is a specialist counselling service in Shrewsbury and Telford, with an outreach in Ludlow on Thursdays.
Other useful services
Bereavement group
The Good Grief Cafe usually meets in Ludlow on the first Thursday of the month in the Pea Green Café , Maskell Centre, 3:30pm – 5:00pm. N.B. This is a social, not a counselling group.
Anyone interested in going should contact Jo Shield at Victoria Allen Funeral Services on vafs@btinternet.com or call 01584 879035
Dementia Support Group
For information about help with Dementia Call 01952 250392
Alzheimers Society usually runs a Dementia Support Drop In on the 2nd Monday of every month between 10 am and 1 pm in Ludlow Library. “We can support both carers and people with dementia. We offer personalised support to help you manage the symptoms of dementia, develop strategies fr day-to-day living, and help with making plans for the future. We can help you to access our services as well as other local services appropriate for your needs.” Come and have a chat to see how we can help you. Alternatively you can contact us on 01952 250392
Alcohol and Substance misuse:
Any patient can by booked in with our inhouse counsellor for review but they can also call for apt Call Single point of contact or 01743 294700.
(Substance misuse referrals sent here via letter)
Domestic Abuse Services
Citizens Advice Bureau
Advice Line: 03444 99 11 00 (Monday to Friday 10am to 4pm, until 6pm on a Tuesday)
Help with Form filling, benefits applications etc.
Drop in service no apt needed Mondays, Wednesdays and Thursdays 10-3pm
Ludlow Youth Centre, Lower Galdeford
Food Bank Based at Baptist Church
We give food parcels to people in crisis situations, who are referred to us. We have volunteers on duty 11a.m. – 1p.m. Monday, Wednesday, Thursday and Friday,when agency workers or parcel recipients can collect their parcels.
Portcullis Surgery is proud to have set up this site in order to help the community act together deal with the coronavirus Covid-19.
Our emphasis is on connecting people who want to help with people who need help. We do not want to duplicate official guidance that is available elsewhere.
We have set up a helpline for those who need help.
We are starting with food deliveries. If you need help, please call this number: 01584 817 250
Mon-Fri 9 am to 5 pm; Saturday and Sunday 9 am to 3 pm. These times may change as the week progresses.
When you call the number, you will be asked to press “0” (zero) to proceed. We have done this so that we can add more options in the future, if needed.
HELPLINES
Whether you’re concerned about yourself or a loved one, these national helplines and support groups can offer expert advice.
Mental Health | Name | Phone | Website |
Anxiety UK
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Charity providing support if you have diagnosed with an anxiety condition |
03444 775 774
(Monday to Friday 09.30am-10pm) (Saturday and Sunday 10am – 8pm)
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Bipolar UK
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A charity helping people living with manic depression or bipolar disorder
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CALM
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CALM is the Campaign Against Living Miserably for men aged 15-35
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0800 58 58 58 (daily 5pm-midnight)
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Men’s Health Forum
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24/7 stress support for Men by text, chat and email
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Mental Health Foundation
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Provides information and support for anyone with mental health problems and learning disabilities
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Mind
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Promotes the views and needs of people with mental health problems
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0300 123 3393 (Monday to Friday 9am-6pm)
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No Panic
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Voluntary charity offering support for sufferers of panic attacks and obsessive compulsive disorder
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0844 967 4848 (daily 10am – 10pm) calls cost 5p per minute + your phone providers access charge
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OCD Action
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Support for people with OCD.
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0845 390 6232 (Monday to Friday 9.30am – 5pm) calls cost 5p per minute + your phone providers access charge
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OCD UK
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A charity run by people with OCD, for people with OCD. Includes facts, news and treatments
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0333 212 7890 (Monday to Friday 9am-5pm)
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PAPYRUS
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Young suicide prevention society
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HOPELINEUK 0800 068 4141 (Mon- Friday 10am-10pm and 2pm-10pm weekends and bank holidays)
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Name | Group | Phone | Website |
Samaritans
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Confidential support for people experiencing feelings of distress or despair
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116 123 (FREE 24hr helpline)
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SANE
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Emotional support, information and guidance for people affected by mental illness, their families and carers
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SANEline: 0300 304 7000 (daily 4.30pm-10.30pm) Textcare: comfort and care via text , sent when the person needs it the most: www.sane.org.uk/textcare
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Peer support forum: www.sane.org.uk/supportforum
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YoungMinds
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Information on child and adolescent mental health services for professionals and parents
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parents’helpline 0808 802 5544 (Monday to Friday 09.30-4pm)
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Abuse, (child,sexual,domestic violence) | |||
NSPCC |
Childrens charity dedicated to ending child abuse and child cruelty |
0800 1111 for children (24hr helpline) 0808 800 5000 for adults (24hr helpline) |
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Refuge |
Advice on dealing with domestic value |
0808 2000 247 (24hr helpline) |
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Learning disabilities |
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Mencap |
Charity working with people with a learning disability, their families and carers. |
0808 808 1111 (Monday to Friday 9am-5pm) |
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Parenting |
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Family Lives |
Advice on all aspects of parenting, including dealing with bullying |
0808 800 2222 (Monday to Friday 9am-9pm Saturday/Sunday 10am-3pm) |
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Relationships |
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Relate |
The UK’s largest provider of relationship support. |
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Alzheimer’s Society |
Provides information on dementia, including factsheets and helplines |
0333 150 3456 (Monday to Friday 9am-5pm and 10am -4pm on weekends) |
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Name | Group | Phone | Website |
Crime victims |
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Rape Crisis |
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To find your local services phone 0808 802 9999 (daily 12pm-2.30pm & 7pm-9.30pm) |
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Victim Support |
0808 168 9111 (24hr helpline) |
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Eating disorders |
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Beat |
0808 801 0677 (adults) 0808 801 0711 (for under 18s) |
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Addiction (drugs, alcohol, gambling) |
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Alcoholics Anonymous
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0800 917 7650 (24hr helpline) |
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National gambling helpline |
0808 8020 133 (daily 8am to midnight) |
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Narcotics Anonymous |
0300 999 1212 (daily 10am to midnight) |