Portcullis Surgery
Portcullis Lane, Ludlow, SY8 1GT Send us an online question or request
Telephone: 01584 872 939
We are closed. Call 111 for urgent advice out of hours.
Update on Computer systems Good News! 21/7/2024. Update on Computer systems 20/7/2024. Computer failure 19/7/2024 GPs Are On Your Side Happy Retirement to Sue, Nicky and Alex from Alexandra House Residential Care Home New First Contact Physiotherapist Relaxation Event at the Ludlow Piano Festival 2024 TRAVEL VACCINES: Do you need vaccinations for travel? New entrance to the practice THE NHS APP AND ACCESS TO YOUR ONLINE RECORDS
Best ever results for our GP Survey 2021-Thankyou for your feedback!
The GP Patient Survey 2021 has come out and we are absolutely delighted with the feedback we have received which is our BEST EVER FEEDBACK!!
The survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across the UK and this year was sent during January to March 2021 in the middle of the pandemic and during the busiest months of the Covid-19 vaccination program.
We would like to thankyou our patients for your excellent feedback this year and for making our staff feel truly valued.
We would also like to thankyou our wonderful staff who have worked over and above this year, delivering an excellent service as well as working extra to deliver the Covid Vaccination program in record time. Thankyou to all of you!
KEY STATISTICS
96% of patients describe their overall experience of this GP practice as good (compared to 84% average in the CCG and 83% average in the country)
93% of patients find the receptionists at this GP practice helpful
99% of patients had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment
96% of patients felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment
For full information about the survey visit the following links!
https://gp-patient.co.uk/
https://portcullis-surgery.co.uk/patient-survey-results-2021/99
Opening Times
- Monday
08:30am to 06:00pm
6.30-9.30pm Bookable in advance appointments only.Call 111 for advice OOH - Tuesday
08:30am to 06:00pm
6.30-8pm Bookable in advance appointments only. Call 111 for advice OOH - Wednesday
08:30am to 06:00pm
6.30-9.30pm Bookable in advance appointments only.Call 111 for advice OOH - Thursday
08:30am to 06:00pm
6.30-8pm Bookable in advance appointments only.Call 111 for advice OOH - Friday
08:30am to 06:00pm
6.30-9.30pm One Friday a month Bookable in advance appointments only.Call 111 for advice OOH - Saturday
CLOSED
9-5pm One Saturday a month Bookable in advance appointments only.Call 111 for advice OOH - Sunday
CLOSED
Call 111 for advice OOH
Useful Links
