Portcullis Surgery

Portcullis Lane, Ludlow, SY8 1GT

Telephone: 01584 872 939

https://florey.accurx.com/p/M82043

We are closed. Call 111 for urgent advice out of hours.

THE NHS APP AND ACCESS TO YOUR ONLINE RECORDS

Posted on October 31st, 2023

THE NHS APP AND ACCESS TO YOUR ONLINE RECORDS

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There are a number of apps including the NHS APP that provide access to your medical records, details of medication, allergies and other useful information. You can book appointments online and order repeat precriptions.

From 4th October 2023, most of our patients in Portcullis Surgery over the age of 16 have been able to see any new information added to their health record. This means that you will be able to see any notes from your appointments with your GP, as well as test results and any letters that are saved on your records.

This only applies to records from your doctor (GP), not from hospitals or other specialists however you will be able to read most hospital letters. For most people, access will be automatic, and you won’t need to do anything.

While enabling patients to view their medical records through the NHS App will be beneficial to the majority of patients, there may be challenges for a minority. This is especially true in relation to safeguarding vulnerable adults, as the record may contain information that is confidential and sensitive, which the patient must not see, or could be harmful if the patient is unable to keep their record secure, such as in cases of coercion. Our practice staff will be able to customise or remove access for individuals if this is deemed inappropriate.

If you don’t want to see your record, send us a message to let us know that you do not wish to be able to see your records.

https://florey.accurx.com/p/M82043

You can view this via the NHS App, NHS website, or another GP online app you use.

For more information about online access to records aswell as information on how to register for the NHS app please visit our website.

https://portcullis-surgery.co.uk/patient-access-to-online-records-and-access-to-your-medical-records/

Opening Times

  • Monday
    08:30am to 06:00pm
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Tuesday
    08:30am to 06:00pm
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Wednesday
    08:30am to 06:00pm
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Thursday
    08:30am to 06:00pm
    Call 111 for advice OOH
  • Friday
    08:30am to 06:00pm
    Open 1-2 Fridays a month. 6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Saturday
    CLOSED
  • Sunday
    CLOSED
    Call 111 for advice OOH
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