Portcullis Surgery

Portcullis Surgery

Portcullis Lane, Ludlow, SY8 1GT

Current time is 05:54 - Sorry, we're closed

NHS

Telephone: 01584 872 939

Fax: 01584 879 031

portcullis.surgery@nhs.net

How to order a prescription by emailing the practice

Emailing the practice for a repeat prescription

If you need a repeat prescriptions you can request what you need by sending the practice an email.

medicationrequests.portcullis@nhs.net

We will normally answer your email within 48 hours (2 working days) after receiving your request. e.g If you send us an email on a Saturday and there is a bank holiday on the Monday we may not answer your email until the end of Wednesday (2 working days).

This is an alternative to POD telephone or email.

IF YOUR REPEAT PRESCRIPTION IS URGENT

Call 03333 583 509 (local rate number) or e-mail: shropshire.pod@nhs.net

It is a much quicker, safer service and we would encourage you to use it!

You will speak to one of our dedicated and fully trained prescription clerks, who deal with your prescription request and any queries that you may have. They will ensure that you have the correct quantity of medications, reducing the amount of waste generated.

Lines are open Mondays to Fridays, 8am to 5pm, excluding bank holidays when lines are closed.

Lines are busiest between 9am to 11am, so you may find that if you call between these hours, your call cannot be taken.

 

Opening Times

  • Monday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Tuesday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Wednesday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Thursday
    08:30 until 18:30
    Call 111 for advice OOH
  • Friday
    08:30 until 20:30
    Open 1-2 Fridays a month. 6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Saturday
    08:30 until 12:30
    Open 1-2 Sat per month Pre-booked appointments only. Call 111 for advice OOH
  • Sunday
    CLOSED
    Call 111 for advice OOH