Portcullis Surgery

Portcullis Lane, Ludlow, SY8 1GT

Telephone: 01584 872 939


We are OPEN, CLICK the link for non-urgent queries https://florey.accurx.com/p/M82043

Self Treatment and Self-Help Information

Self-care is about keeping fit and healthy, understanding when you can look after yourself, when a pharmacist can help, and when to get advice from your GP or another health professional.

If you have a long-term condition, self-care is about understanding that condition and how to live with it.

Self-care is recommended when you have a minor condition which doesn’t normally need medical care (from a doctor or nurse) or any treatment in order to get better.

In practice this means a person decides that they can manage their illness without seeing a doctor.

But what if you feel you need some advice before you are able to self-care?

For instance, if you’re not sure if your condition is minor, or one that goes away of its own accord, i.e. a virus, or if you just want advice on how to relieve the symptoms.

  • You could look for more information online in a reputable site.
    • For example the NHS Conditions A-Z website by following the link below: https://www.nhs.uk/conditions/
    • Portcullis has also prepared specific and local information on how to help yourself and get support with certain long-term medical conditions.

Self care for long-term conditions

  • You could visit your pharmacist instead. Every year, millions of us visit our GP with minor health problems that our local pharmacist could resolve.
    • All pharmacists can recognise many common health complaints. They can give advice or, where appropriate, over the counter medicines that will help to clear up the problem.
    • If your problem is more serious and needs the attention of a GP, your pharmacist will recognise this and advise you to see your GP. What’s more, many pharmacies are open in the evenings and on the weekends. If everybody went to a pharmacist with common health problems, more time would be freed for our GPs. This might make it easier to get a convenient appointment with your GP next time you need one.
    • Your pharmacist may be able to help with:
  • You can go to a local minor injuries unit or accident and emergency for minor injuries. In Ludlow we have a minor injuries unit at the community hospital.
    • This is a walk-in service and you do not need to be referred or to make an appointment, but please note the Minor Injuries Unit is not open 24 hours. It is currently open from 8:00am until 8:00pm every day of the week.
    • Staff at the Minor Injuries Unit treat:
      • Bites, human and animal
      • Cuts and lacerations
      • Foreign bodies in the eyes, nose and ears
      • Fractures that require plaster only
      • Minor burns and scalds
      • Minor head injuries (with no loss of consciousness)
      • Soft tissue injuries, for example sprains and bruises
      • Wound infections
    • For more information follow the link below:

Ludlow Minor Injuries Unit


Opening Times

  • Monday
    08:30am to 06:00pm
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Tuesday
    08:30am to 06:00pm
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Wednesday
    08:30am to 06:00pm
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Thursday
    08:30am to 06:00pm
    Call 111 for advice OOH
  • Friday
    08:30am to 06:00pm
    Open 1-2 Fridays a month. 6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Saturday
  • Sunday
    Call 111 for advice OOH
NHS A-Z Conditions
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