Portcullis Lane, Ludlow, SY8 1GT Send us an online question or request
Telephone: 01584 872 939
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Portcullis welcomes our new Doctor, Dr Sally Wood to the practice. Reminder to Patients: Open forum meeting this Saturday 7th September from 10am-12am. Good luck Dr Jenny Hartley in the Dragon’s Back Race Good luck to all students waiting for their A level results tomorrow Save the Dates RSV, Covid and Flu vaccine clinics 2024 National Collective Action by GPs Zero Tolerance Policy Update on Computer systems Good News! 21/7/2024. Update on Computer systems 20/7/2024. Computer failure 19/7/2024
Urgent Appointments at the Practice
Consider if you need to call 999 or 111 for urgent advice. See the guidance below.
We have a limited number of appointments and emergency slots with practice nurses, advanced nurse practitioners as well as doctors available daily for those patients who wish to see a Doctor on the same day who feel that they may have an urgent medical problem.
If you think you need an urgent appointment because you feel very unwell and the problem has not got better with usual self-care treatments please contact the Surgery before 9:00am if possible.
Please be aware that you will be asked to give a brief description of the problem in order to help the receptionist guide you to the most appropriate person and that you may be asked to see the duty practice nurse or advanced nurse practitioner instead of a doctor.
Children under the age of 5 who are unwell
Consider looking up information about self care information about your child’s problem as the problem may be self-limiting and resolve in a few days with over the counter remedies.
Children under the age of 5 who are unwell are usually assessed by a doctor. This may include medical students or doctors training to be GPs.
Unwell patients over the age of 5
Consider looking up information about self care information about your problem as the problem may be self-limiting and resolve in a few days with over the counter remedies
If you think you may have:
a) cystitis or a urine infection
b) Tummy bug, diarrhoea and vomiting
c) earache
d) sore throat
e) Vaginal irritation or infection
f) any minor injury of foot, ankle etc
g) need emergency or urgent contraception
You may be asked to book an appointment with a practice nurse. Our practice Nurses Steph, Amanda and Joanne will be happy to see you for any of the above conditions.
If you are unwell with any other symptoms like a chesty cough, tummy pain, back pain etc you may be asked to book an appointment with an advanced nurse practitioner instead as a doctor
Our advanced nurse practitioners Becky and Joy are able to see, assess and treat most medical conditions.
Urgent Appointments
Minor Ailments such as: • colds • sore throats • urine infections • skin infections • ear infections |
All Nurses | |
Sudden/Acute Illnesses such as: • Abdominal Pain • Shortness of Breath • Coughs • Chest Pain |
Advanced Nurse Practitioners Joy and Becky ONLY |
Call 999 in a medical emergency – when someone is seriously ill or injured and their life is at risk.
Medical emergencies can include:
You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.
Call 111 if: