Portcullis Surgery

Portcullis Surgery

Portcullis Lane, Ludlow, SY8 1GT

Current time is 12:33 - We're open

NHS

Telephone: 01584 872 939

Fax: 01584 879 031

portcullis.surgery@nhs.net

Communication via text to and from the practice

“I’ve received a text message or letter from the practice about an appointment, or my health condition or my medication” 

These messages can be via SMS or email.

Patient Messaging Services are mobile messaging services that sends automated text messages to patients’ mobiles and that allows two-way interactive communications between you and the practice.

We currently use accuRx and MJOG as our system to send messages to patients as well as conventional letters.

Messaging systems are used for the following:

  • To remind you about an appointment:  The system will also allow us to send appointment reminders to patients. When you receive this text, you are given the opportunity to text back and CANCEL your appointment if it’s no longer needed.
  • To invite you to book your Covid or Flu Vaccine
  • To send targeted health information and questionnaires to individual patients, which will hopefully help to manage chronic long term conditions better, and keep medical records up to date and accurate.
  • To send you information about any medication change requested  by Shropshire CCG/NHS England policy

It is therefore vital that you update your mobile number if it has recently changed on the following link

UPDATE YOUR DETAILS so we can communicate better with you by phone, email or text.

For more information about this MJOG service please visit

www.mjog.com/for-patient

 

 

 

 

For more information about this accuRx service please visit

https://support.accurx.com/en/collections/2279595-accurx-for-patients

 

 

 

 

 

 

 

Invitations for Covid vaccines via TEXT

We may invite you to book your Covid or Flu Vaccine via text

Please see information about this following in the link below:

Guide to booking your invitations for Covid vaccine via TEXT

Medication Changes via TEXT

We may send you information about any medication requested  by Shropshire CCG/NHS England policy

Please see information about this following in the link below:

Communication of Medication changes requested by Shropshire CCG/NHS England policy

Opening Times

  • Monday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Tuesday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Wednesday
    08:30 until 20:00
    6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Thursday
    08:30 until 18:30
    Call 111 for advice OOH
  • Friday
    08:30 until 20:30
    Open 1-2 Fridays a month. 6-8pm Pre-booked appointments only.Call 111 for advice OOH
  • Saturday
    08:30 until 12:30
    Open 1-2 Sat per month Pre-booked appointments only. Call 111 for advice OOH
  • Sunday
    CLOSED
    Call 111 for advice OOH